Contact
Last updated 14 November 2026
Access to SpectrumPLUS is by introduction rather than sign-up, because the honest conversation about what the desk does — and what it has cost — takes longer than a form. This form starts that conversation.
Four fields, and nothing is stored. Your name, your email address, the topic you pick and your message are mailed to the desk and forgotten. No database row, no copy on the server, no account for you to log in to.
Before you send anything
We never ask for your broker login, account number, password, card details or any credential of any kind. We do not need them, we do not want them, and anyone who asks you for them while claiming to be us is not us. If you are ever unsure whether a message came from this desk, write to the address in the footer and ask.
If the form fails
A form can fail quietly — a server change, a mail setting, a version bump. Email cannot fail quietly: it either arrives or it does not, and you can see which. So the address is always the fallback, and it is always staffed: desk@eziportal.com.
If the form sends you nowhere, or you receive no reply within a few business days, write to that address directly. A silent form is a fault on our side, not a decision about you.
What happens next
- Your message is read by a person. There is no autoresponder and no ticket number.
- If an introduction is the right next step, we will say what it involves before you commit to anything.
- If it is not, we will tell you that plainly. A useful no is worth more than a slow maybe.
How your details are handled is set out in the Privacy page, and the terms of use are in Terms.