Privacy

Last updated 14 November 2026

This page describes how SpectrumPLUS Trading Platform handles personal information. It is written to be read, not to be survived.

1. Who we are

SpectrumPLUS is a trading name of ImmediateFX, ABN 65 522 501 331.

Our contact address for every privacy question is desk@eziportal.com. A postal address is available on request; we do not publish one while the desk is being forward-tested.

2. What this policy covers

This website, at spectrumplustrading.com and the domain names that redirect to it. It does not cover any other site, including sites we link to.

3. What we do not do

• No cookies. Not one, not an "essential" one, not a preference one.
• No analytics, no tag managers, no heat maps, no session recording.
• No advertising pixels, no social media trackers, no retargeting.
• No accounts, logins, checkout or payment processing on this site.
• No stored form data. The one form on this site mails us and keeps no copy.
• No buying of contact lists, and no enriching your details from data brokers.

If any of that changes, this page changes first and the date at the top moves with it.

4. What we do hold

Server logs. When any page is requested, the web server records routine technical data: the IP address it came from, the time, the page requested, the browser's user-agent string and, if one was sent, the referring page. These logs exist for security and fault-finding. They are produced by the hosting platform rather than by us, and how long they are kept is set by the host's default configuration.

The contact form. It asks for four things: a name, an email address, a topic and a message. Those four are mailed to us and not written to disk — no database row, no file, no draft. We do not record an IP address alongside a submission and we set no cookie to recognise you. There is a hidden field that only an automated bot will fill in; if it is filled, the submission is discarded and nothing is sent.

Your email. If you write to us, we receive your name and email address and whatever you put in the message, including any attachment. That is the only personal information we store deliberately.

We do not ask for, and do not want, your broker login, account number, password or card details. Anyone who requests them is not us.

5. Why we hold it

• To answer your enquiry, and to keep a record of what we told you.
• To keep the site secure and working — that is what the logs are for.
• To meet record-keeping obligations that apply to a business.

We do not profile you, score you, or make automated decisions about you, and we do not send marketing to an address you gave us for a question.

6. Who else sees it

We do not sell, rent or trade personal information, and we do not share it for advertising. A small number of providers necessarily process it in order to operate the site:

• The hosting provider that serves these files and runs the mail server. It can see server logs and email, as any host can.
• The domain registrar and DNS provider, which answers lookups for the domain and forwards the secondary domains to it. A request made to one of those secondary domains passes through them before it reaches us.
• Law enforcement or a regulator, if we are legally compelled to disclose.

Those providers may store or process data on servers outside Australia. Where that is the case we rely on the provider's own safeguards, and we will tell you what we know if you ask.

7. How long we keep it

Emails are kept while we are in contact with you and afterwards for up to five years, which is the period Australian tax law expects business records to be retained. Server logs follow the host's retention period, which we do not control.

You can ask us to delete your correspondence sooner. We will do it unless we are required to keep a record, and we will tell you which of those two applies.

8. Security, honestly

This site is served over HTTPS. Access to correspondence is restricted to the people who need it. That said, email is not a secure channel: it is not end-to-end encrypted, and it can be misaddressed or intercepted in transit. Do not send us passwords, account credentials, card numbers or anything you would not put on a postcard.

9. Your choices

Write to desk@eziportal.com and ask. We will:

• tell you what we hold about you;
• correct anything that is wrong;
• delete what we are not required to keep;
• stop contacting you, for any reason or none.

We aim to reply within 30 days.

10. If you are not satisfied

Tell us first — most things are a misunderstanding and an email fixes them. If we cannot resolve it, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

11. Children

This site is written for adults. It is not directed at anyone under 18, and we do not knowingly collect information from children.

12. Changes

If this policy changes, the new version appears here and the date at the top is updated. We do not keep a public archive of previous versions, so if you need one for your records, save a copy when you read it.